A private video viewing is the same experience as walking into our Jubilee Hills atelier, only you are at home. A senior consultant, your shortlist drape-by-drape on a stand under natural light, your questions answered in English, Hindi or Telugu, and a follow-up letter with every option, price, and weave detail in writing.
Step one, message us over WhatsApp at +91 91123 91239 with the occasion, your colour preferences, a rough budget, and your time zone. Step two, we propose a slot (usually within 24 hours, accommodating IST, GMT, EST, PST, AEDT, GST, SGT). Step three, the 45-minute video viewing: 8 to 15 sarees on the stand, draped in turn, with weave and zari close-ups. Step four, written shortlist with prices. Step five, payment, insured shipment, doorstep delivery in 5 to 10 working days.
Patrons sometimes worry video flattens the saree, it does not, with the way we light it. We drape on a full-height stand under a north-facing window plus two daylight LEDs. Close-ups of the zari, the weave reverse, the border join, and the pallu are taken at the angles you ask for. We will burn-test a thread for you on camera if you want to verify purity.
Insured FedEx or DHL with full customs documentation (we are HSN-registered exporters). Typical transit: India 1 to 3 days, US/UK/UAE/SG/AU/CA 5 to 8 days. Every shipment is insured for full value; we cover damage and loss. A simple, written returns policy: a 7-day inspection window from delivery, original tags intact, full refund (less shipping) for any saree that does not match the video preview.
Because the call is unhurried, expert, and honest. Mayank or Amrita personally lead bridal video viewings. We will tell you when a saree is wrong for your colouring, when a weave is heavier than the occasion calls for, when something else in our archive will suit you better. The whole atelier model is built on relationship, not transaction, and on video, that comes through.
Yes, completely free, with no commitment to purchase. Most viewings run 45 minutes; bridal viewings often run 60 to 90 minutes at no extra cost.
English, Hindi and Telugu are spoken fluently by our consultants. Basic Tamil and Marathi available on request.
We accept international wire transfer, Wise, Stripe links (Visa/Mastercard/Amex), UPI for Indian patrons, and Razorpay invoices. Every transaction is invoiced with GST and shipping documentation.
Yes, within 7 days of delivery, with original tags intact and unworn, for a full refund (less shipping). The atelier covers shipping damage and loss; insured value is paid out within 7 working days of claim.
We ship insured to the US, UK, UAE, Singapore, Australia, Canada, Germany, France, Netherlands, Switzerland, Japan, Hong Kong and Mauritius. For other destinations, WhatsApp us, we have arranged shipments to over forty countries.
WhatsApp +91 91123 91239 with your occasion, budget and time zone. We will propose a slot within 24 hours.
